Know the price before you approve.
The initial diagnostic is free. We check the model and fault, explain the available repair options and confirm the total before work begins.
Final quote after diagnosis
This is a starting guide, not a fixed price for every screen, battery or model. Parts, damage and repair complexity affect the quote. If a repair offers poor value, we will discuss that with you.
What needs attention?
Tell us what changed and whether the iPad has been dropped, exposed to liquid or repaired before.
- Cracked glass or a damaged display
- Unresponsive touch or unwanted input
- Battery drain or unexpected shutdowns
- Charging port and power faults
- Buttons, cameras and speakers
- Liquid damage assessment
For liquid exposure, read our water damage guidance. If recovering files is the priority, tell us before any work or software reset.
A timeframe tied to your repair.
Some repairs may be completed the same day, depending on diagnosis and parts availability. Other repairs need more time or a part order. We confirm the expected timing with your quote; not every iPad part is held in stock.
Travelling soon? Send your departure date with the model so we can discuss whether the repair fits your plans.
Start with the exact model.
We assess iPad, iPad Air, iPad mini and iPad Pro, including older generations where suitable parts remain available. Send the model name or model number and a photo of the problem. We will confirm the available options for that device.
Looking for help with another device? See iPhone repair or MacBook repair.
More than the outer glass.
Cracked glass, a faulty display and a touch problem can call for different repair options. We inspect the screen and identify the exact model before advising whether glass work or a display assembly is appropriate.
Your quote will explain which part is being replaced and the available part option. We check relevant touch and display functions before handover.
Clear terms after the repair.
Standard iPad repairs include a 30-day written repair warranty, subject to the covered work and exclusions in our policy. Liquid damage and complex recovery work have different limitations, which we explain before approval.
Before you bring it in.
- Back up your files if the iPad still works.
- Send the model and describe the fault.
- Bring the charger and cable if charging is the problem.
- Tell us about previous repairs and your deadline.
Keep account passwords private. A device passcode is requested only when needed to test an approved repair, and you may decline. We explain the testing limitations if access is unavailable.
Do not erase or restore the iPad if important files have not been backed up. Ask us about the data recovery assessment first.
Common questions.
Can you confirm a price on WhatsApp?
We can discuss a guide and likely options from your model and symptoms. The final quote follows inspection; photos alone may not show the full fault.
Can you replace only the glass?
That depends on the model and condition of the display and touch system. We inspect first and explain the suitable option before you approve it.
Can you help if it no longer charges?
Yes. We assess the charger, cable and device to identify the cause before recommending a part replacement.
Is liquid damage repair guaranteed?
No. We assess the damage and explain whether repair or data recovery is practical. Outcomes cannot be guaranteed before assessment.
Are you an Apple Authorized Service Provider?
No. Fixmara is an independent repair and retail business, not affiliated with or authorized by Apple Inc. Product names identify the devices we service.
Find us in Canggu.
Fixmara, formerly iAm Store Bali. The same team and location, with a new name.
Jl. Raya Canggu No. 101XKerobokan Kaja, Canggu, Bali 80361, Indonesia
Monday–Saturday, 09:00–20:00 WITA. Closed Sunday.
Holiday hours may vary; confirm before travelling.
Lebih nyaman dalam bahasa Indonesia? Baca panduan servis ipad ↗
Staying outside Canggu? We collect and return devices by Gojek or Grab from anywhere in Bali. How pickup works